eBay Reviews

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General rating

1.3/5.0

Of the 45 reviewers, 3 (6.67%) recommend this store.

Customer reviews

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What is your rating for eBay?

Share your experience with eBay by leaving a review! We carefully review and publish both positive and negative feedback!

Beware of EBay and Seller "Olivers-outlet

I purchased an EPlate Scrolling License Plate Frame from Olivers-outlet. Had it professionally installed. Only half of the message displayed, then it would not work at all. Seller refused to refund because it could not be returned in original unsealed package and Ebay agreed! How is it someone can sell a non-working POS product and not take care of a customer is beyond me.

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0

Kelly118

Reviewed on: Jul 03, 2023

Treated like dirt

Been with ebay for twenty three years, have over fifteen hundred positive feedbacks and I get one buyer saying the item I sold him wasn't the one he wanted. No problem, send it back and I'll refund you, no big deal. Next thing I know I get threatening emails off these ebay faggots telling me my account is blocked and I can no longer receive money from buyers? I refunded the buyer like I promised and have told ebay to close my account, which they said they will do as they don't give a toss about loyal customers as there's always someone to replace me. Ebay was once good, now they are totally $#*!.

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0

Craig519

Reviewed on: Jul 01, 2023

I gave one star because it’s the…

I gave one star because it’s the minimum allowed, it will not let you leave zero stars. The one item I was really looking forward to receiving is of course the one that eBay’s garbage global shipping lost. I didn’t want a refund, I wanted the item I ordered. I will never order anything from eBay EVER again. EVER!! They are the absolute worst!!

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0

Lucas856

Reviewed on: Jun 30, 2023

My ebay business account got suspended!

My eBay business account got suspended permanently. My feedback on orders was perfect, and I provided exceptional service to my customers. I verified my personal and business information with eBay. However, I listed a digital product and eBay later permanently suspended my account and forbidden me from ever using eBay to BUY OR SELL. The appeal department won't help you, because you can ONLY email them, and they will deny you right away and won't let you appeal again. Horrible customer service and moderation policies. If it's not allowed to publish digital items, then make that clear since I see other sellers doing it. I later found out I needed to submit a digital goods application, which I will be glad to do but eBay support is unwilling to give me another chance. Don't list digital goods folks... not without prior approval. Since you won't get another chance apparently.

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0

Tiffany.Matthews

Reviewed on: Jun 30, 2023

Staff Not professional on ebay office

Staff Not professional on ebay office, rubbish. Im High rate disabled and I didn`t received my order. I bought charger for my Mobility scooter, but didn`t received. Royal mail courier note on line "No Answer" but this is not true I was all day home. I opened case on ebay "Didn`t received my order" but ebay staff closed case and gove all my payment to seller. So, I without item and without money I paid £32. I rang ebay office but they just ignored. They said go to Royal mail and ask your parcel? But I was in Royal mail and they doesn`t have any parcel for me.

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0

Ronnie O.

Reviewed on: Jun 30, 2023

No interest in helping personal sellers

No interest in helping personal sellers in disputes. You have to be a professional to understand their policies and how to make it work. If you raise a question or concern using their seller tools, you will receive a single response (probably unhelpful) and then it is impossible to continue the conversation as they shut the conversation down. Despite following eBay's advice in resolving an issue where an item arrived faulty, I receive negative feedback from the buyer who didn't like how eBay worked, but eBay refuse to remove it because it was technically true. If there was an alternative platform with a wide enough buyer audience, I would never return.

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0

Harrison242

Reviewed on: Jun 30, 2023

Does not follow their own policy, very little support

bought a phone that was locked to ATT and unlockable because the seller was selling a device that still had payments owing. I had to go back and forth with the seller and they agreed to take the device back as per Ebay's policy but "they couldn't print" a return label. I sent it back at my own expense as ebay's policy stated that I would be reimbursed by the seller for the shipping. The seller is now not responding to my requests for a refund and I called ebay and basically was told they have no desire to help enforce their policy with the seller.

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0

Lillie336

Reviewed on: Jun 30, 2023

Just Bad Services

This company is the worst in the business. Incompetent is a understatement. Managers are just as bad as the agents. I would rather pay a little more at Amazon. Its less of a hassle for me

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Leah D.

Reviewed on: Jun 29, 2023

For a blind man

For a blind man, there are no ways for me to contact customer service. eBay is NOT good for blind disabled people, like myself.

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0

Misty

Reviewed on: Jun 29, 2023

I received damage item ...so ebay sent…

I received damage item ...so ebay sent us return lable...but wrong lable...iten is too hevy only return with parcel force ..but ebay sent royal mail return lable....niw ebay not answering . And seller aswll.

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0

Jack L.

Reviewed on: Jun 29, 2023

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FAQs by the Kupn Community

I have sold a 2017 Planner with detailed description and ten pictures. Then a buyer wants to return but I don't offer returns. Nevertheless, eBay states that I have to respond to the buyer or else it will hurt my record. How come? The buyer wants to return because she changed her mind, and still I must accept?? What is wrong with this place

Norma P. Jan 15, 2020

I agree with Ebay, think of it this way, you buy something at the store, and want to return it - you can, It may not be new what your selling, but a person is still buying it, and may want to return it. Wait till you get hit with extra charges for shipping. For example your listing states $7.00 shipping, and when you purchase the postage it charges you $14.00. Now that a kicker!

Dale M. Oct 16, 2016

Disgusting marketplace. Indians running the company into the ground. No protection for sellers, it is just too awful now. Lost more money than I made and was kicked off for no reason whatsoever after being a Powerseller for 16 years. I am pleased not to be affiliated with that scam site and sell on other sites and am back to making money without being ripped off.

Clifton S. Oct 03, 2016

They'll force you to accept it no matter what... Their policies are ridiculous. I have 14 day return policy and I had a buyer open a case for an item that sold over a month ago and they're forcing me to accept it. I have been using ebay for 15 years but this is ridiculous. After I clear out my current inventory I will be closing my accounts!

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Has anyone bought a car off of ebay from someone? If so can you tell me if it's worth it or not. Is it a scam? My friend found a car for sale and the seller goes through ebay to sell the car because they travel for work. They want her to send a money gram to the ebay buyer protection plan. The seller pays for the car to get shipped to her and if she doesn't like it then the seller pays for it to get shipped back and get a refund of her money. The money goes into an ebay trust account or somthing like that. When it gets dropped off to her she signs some papers or something. She has been looking for months and finally found the car she wants but doesn't know if that is the right idea or not.

Aubrey660 Mar 14, 2019

Y are ebay so disloyal to there 100% feedback sellers, by not respecting the no returns agreement?

Rene558 Nov 07, 2018

I've purchased 2 cars on ebay, one through a dealer (and had it shipped 1200 miles) and the other through a private seller and both transactions went fairly smooth. The private seller wanted me to pay him outside of ebay so he wouldn't be charged a fee but I insisted on conducting the transaction legitimately through ebay so it would protect both of us. I think we were leery of each other at first but it all worked out. I did buy the car sight unseen, flew to Chicago to pick it up and was very pleased with it so I was lucky. With that said, I did try to sell my boat on ebay but was bombarded with scammers so I sold it locally and will never try to sell anything expensive on ebay again. Trust nothing and nobody but your instincts.

Jerome.Lewis Sep 25, 2016

Buying a car on eBay is tricky. This is not covered by the usual eBay guarantee so you're on your own.

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Are their products are authentic?

Ruiz409 Oct 17, 2017

I've been doing this for some time(12 years next month). HIERARCHY OF SELLER RATINGS: GROUP1.100% sellers with thousands of "SELLS"(No recent neutral transactions nor Very Recent Negatives: Believe it or not, sellers with 100% and ton of sells can also have a negative or negatives). The more positive sells the better. GROUP2.100% Sellers with 150+ "SELLS"(No recent neutral feedbacks). The more positives sells the better. This group typically doesn't have negatives. GROUP3. Then, Recent Feedbacks rule the day if a seller has a lot of them and all positives recently(Last 300 FEEDBACKS). GROUP4. There are some situations where you might want to give almost anyone a shot, if the item is cheap. I WOULD NOT DO OVERSEAS OR ITEMS THAT CAN BE FAKED FOR THOSE FALLING OUTSIDE OF THE 1ST 3 GROUPS, THOUGH. GROUP5. DESPITE WHAT YOU MAY BE THINKING, IF YOU BUY FROM THOSE WITH 100% FEEDBACK THAT HAVE LESS THAN 150 SELLER FEEDBACKS, THEN YOU MAY BE ASKING FOR TROUBLE. It is my theory that these people CAN leave a bad reputation at ebay(duplicate account) or somewhere else behind and seek a brand new start. I was scammed(DID NOT RECEIVE) by someone when I first started at ebay. If you buy from them, then see Group4. A LAST PIECE OF ADVICE: STAY IN GROUP1 WHEN BUYING LIFE CHANGING AMOUNTS. WHEN IT GETS INTO THE THOUSANDS OF DOLLARS, IT REQUIRES A SELLER THAT WOULD NEVER INTENTIONALLY CHEAT YOU. WE'RE TALKING SEVERAL THOUSANDS SELLER FEEDBACKS WITHOUT ERROR. AS THE PRICE GOES DOWN INTO THE HUNDREDS, YOU MIGHT WANT TO CONSIDER GROUP2, AS WELL. IN THE LOW HUNDREDS, YOU MIGHT CONSIDER GROUP3, AS WELL. ALSO, BE NICE, AS SOME SELLERS CAN BE GREAT, MOODY, HAVE A LOT GOING, AND/OR VENGEFUL! PRAY TO THE CHRISTIAN GOD IN THE NAME OF JESUS THAT ALL WORKS OUT! I'M NOT SAYING THAT YOU WILL ALWAYS GET NOTHING FOR PAYING, THAT YOU WILL DEAL WITH BAD CUSTOMER SERVICE, ETC. WHEN YOU DO IT ANY OTHER WAY, BUT THIS WILL PRETTY MUCH PROVIDE HASSLE FREE EBAY BUYING.

Virgil.Wright Sep 17, 2017

Nothing about eBay is authentic. They don't know anything about the item selling on their site. They do not manage products. They only allow people to sell and buy and they collect all the financial benefits

Anderson Jan 01, 2016

Had a buyer purchase something from our store... the buyer wanted a refund and we agreed-ed but did not want to pay the return shipping for our measurements were correct.the buyer sent us threatening messages demanding the refund and wanted to keep our item. A case was opened and ebay ruled in our favor for the customer did not mail back our item.the case was closed and later on that night ebay marked our store below standard and restricted our sales... we list 2000 a month and ebay restricted our listings to 500.2 sales this month... 163 per month all the other months before this incident. After 20 calls talking to representatives absolutely nothing was resolved! All ebay can say to us is that a bad mistake was made, sorry and nothing can be done to rectify it.To top things off the buyer continued to harass us that even after the case was closed to get her to go away I refunded the money out of my own pocket.The buyer gets to keep the money and keep the item and we are left with a restricted store and a bad mark because of it. I have no respect for ebay... if you can sell your items somewhere else DO IT!

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How do i get a buyers reviews

Michael049 Dec 26, 2015

You can contact the seller and ask. Also look at their rating, if it's 99% then they will take care of you! For years, most of my shopping I do is from sellers off Ebay and mostly do great! Good luck!

Clayton D. Dec 18, 2015

Click on number next to the name go to feedback page click feedback as A seller look for negative feedback

Shelly971 Dec 17, 2015

There are better answers than mine above from others-I have a very negative attitude about eBay so my answers wouldn't help

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Why does eBay violate their own feedback rules to is it to suit their commercial interests

Kathryn288 Jun 23, 2020

Ive had a seller offer a partial refund for messing up my order. When i declined and wanted a full refund that Ebay "guarenteed" I got denied... even though the seller admitted he was wrong and was offering a partial refund... this company is complete garbage.

Jane118 Dec 08, 2015

You really have to know what your doing when you shop anywhere, store, website, yard sell, etc.

Aaron239 Nov 20, 2015

Ebay will only remove feedback (if one of the established guidelines is violated) they wont change it to positive! I am disappointed with Ebay, my sales have gone down since the Google fiasco.

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